Meridian Technical Services
MTS Help Desk

Hello, how can we help?

Suggested knowledgebase articles:
Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
  • Latest articles
Internet Fax

Category: Fax

Internet Fax is a multi-user intended solution to send and receive faxes from within an email or web-based management system at faxlogin.ca Internet Fax Features 500 Page per month target Sophis...

Nextcloud Snap Installation and Configuration

Category: Information Technology

  How to install Prerequisites In order to complete the steps in this guide, you will need the following: A sudo user and firewall configured on your server: You can create a user with sudo privileges...

Sage 50 Error: "Print, preview or email has failed because Sage 50 can't locate the form file" when I try and print, preview or email.

Category: Information Technology

Error: "Print, preview or email has failed because Sage 50 can't locate the form file" when I try and print, preview or email. Products              Sage 50—Canadian Edition   Description         • ...

UC Softphone APP (Install and Sign In)

Category: Softphones and Apps

UC Softphone is a SIP soft client that extends the functionality beyond the land line or desktop. It brings features of the Hosted PBX platform directly to the user's mobile devices as a complete Unif...

Working With Automated Attendants

Category: Everyday Usage

Working With Automated Attendants   Note - Please leave the Time Frame as "Default" when creating a new auto attendant.  Since Oct 19, 2020 there is a more strict enforcement of DTMF not being ...

Ping with timestamp in Windows Powershell

Category: Information Technology

Open Windows Powershell Enter the below command replacing "remote_ip_or_host_name_here" with the ip address or hostname of the remote device you want to ping. ping.exe -t remote_ip_or_host_name_here|...

UC Softphone General Troubleshooting

Category: Softphones and Apps

UC Softphone General Troubleshooting A guide to help troubleshoot common issues with the UC Softphone app. You will require an Newer Android Smartphone running Android 9 or later or Apple IPhone runn...

Troubleshooting UC Softphone on Samsung Phones

Category: Softphones and Apps

UC Softphone on Samsung Phones Recommended settings to optimize Samsung phones running Android OS. Recommended settings to optimize Samsung phones running Android OS. Samsung smartphones ha...

CyberData Paging Adapter Setup with Meridian Voice.

Category: Paging

Register Period (seconds)Prerequisites Active internet connection laptop/desktop connected to the network which the device is connected   Portal configuration Create a User in extension 5800 Naviga...

How to Block an Unwanted Caller

Category: Everyday Usage

Prerequisites: Office Manager or higher user scope Portal Access   Different ways to block number Block a caller from calling a specific user Block a caller from calling a specific phone number  Bl...

View entire Knowledgebase