Audio Codecs for Music and Messages on Hold
Adding your own music for your domains Music and Messages on Hold can be anything you would like as long as long as it follows the correct codecs and bitrates.
Prerequisites
- Access to your manager portal
Audio Codecs
- MP3 or WAV
- u-Law, 8000hz, 64 kbps, mono
*A music file that does not follow these settings, can result in audio quality concerns or no audio at all for your callers.