Articles in this category Star and Feature Codes For Meridian Cloud Phones. Time of Day Routing for DID's From the Office Manager Portal select "Inventory" Quick Guide to Common Tasks Recording Greetings and Menu Prompts Since Oct 19, 2020 there is a more strict enforcement of DTMF not being allowed while an Intro greeting is being played. If you provide instruction for a user in the intro greeting, this will fail. P... Working With Automated Attendants Working With Automated Attendants Disable Do Not Disturb via the Phone Portal DND (Do Not Disturb) This article will go over Forwarding Voicemail Messages to Existing User. Press either the message function key on your phone or dial "5001". Enter your voicemail password. Press "1" for new messages or "2" for old messages. After the message you wish to forward is played p... System Extension Conventions For Meridian VoIP 5000-5999: Application Specific Extensions Range Working Within Voicemail SMS Notifications for Voicemail Navigate to your domains control panel and enter the domain's user control panel. Working With Users The Auto Attendant Dial-Pad Menu This article briefly covers each of the Dial-Pad menu items available in an Auto Attendant Working With Music on Hold This article will show you how to set Time Frames and how to configure them for optimal results. Prerequisites Manager Portal access with Office Manager scope. Record Voicemail Greeting Via the Meridian Phone Portal Prerequisites Access to the Manager Portal Basic User or Higher user scope A registered phone. Office Manager Training Video Series How to Block an Unwanted Caller Prerequisites: Office Manager or higher user scope Portal Access Different ways to block number Block a caller from calling a specific user Working with Call Queues Getting Started This feature will require being either a Call Center Supervisor or Office Manager. Call queues allow multiple phones to ring in a group when a call queue extension is called. Use the l... Set Up Provisioning Without Zero Touch Audio Codecs for Music and Messages on Hold Button Builder Button Builder is an easy to use feature that allows BLF's, Speed Dials, and many more functions to easily be added to a supported phone. Prerequisites: Basic User or Higher User scope A supported ... Working With Time Frames This article will show you how to set Time Frames and how to configure them for optimal results. Prerequisites Manager Portal access with Office Manager scope. Hotdesking Hotdesking is a feature which allows for multiple office workers on different shifts to use a single physical workstation or surface as opposed to each staff member having their own personal desk. ... Shared Contacts User Answering Rules Various ring behaviours can be defined inside the settings of an individual user. Office Manager Scope Select "Users" Taking a phone home Prerequisites Ensure you have a working network connection available for your phone For best results ensure your network complies with our Sonicwall Sonicwall Updated at August 9th, 2024 Suggestions
